Family-Owned Since 2013 · Elk River, MN

Call (763) 412-9801
Call (763) 412-9801

Good Questions

Flooring FAQ

Straight answers from a family-owned installer. Don't see yours? Just call.

Do you refinish hardwood?

No. We install and repair floors. We do not sand and refinish hardwood floors. If refinishing is what you need, we'll tell you up front and point you elsewhere.

Do you do commercial work?

No, we're residential only. We focus entirely on homes — living rooms, kitchens, bathrooms, basements, hallways, and entryways.

Which floor is best for a basement?

Luxury vinyl plank and tile are usually the best fit for basements because they handle moisture better than wood. Laminate can also work in some basements. We'll assess your space and subfloor and give you an honest recommendation.

What's the difference between engineered hardwood and laminate?

Engineered hardwood has a real wood veneer on top of a stable core, so it's genuine wood you can walk on. Laminate has a printed image of wood under a tough, scratch-resistant wear layer — durable but not real wood. We install both and can help you choose.

Is luxury vinyl waterproof?

Luxury vinyl plank and tile are water-resistant through the body of the plank or tile, which makes them a smart choice for kitchens, bathrooms, mudrooms, and basements. We'll explain the difference between waterproof and water-resistant for the specific product you're considering.

Do you offer free consultations?

Yes. We come out, listen to what you want, measure carefully, and walk you through material options — with no obligation and no hard sell.

Will I talk to the owner?

Yes. Timber & Tile Flooring Co. is family-owned and run by Jordan Backhaus. When you call, you talk to the person who will do the work.

What areas do you serve?

We're based in Elk River, MN and serve homes across Sherburne, Anoka, Wright, Hennepin, Mille Lacs, Isanti, Chisago, and Washington counties. Call to confirm your address.

Do you repair floors, or only install?

Both. We install new floors and we repair damaged boards, planks, loose transitions, and trim. Not every floor needs replacing — we'll give you an honest assessment.

Do you install glue-down, grouted luxury vinyl tile?

Yes. Along with floating luxury vinyl planks, we install glue-down, grouted luxury vinyl tile that mimics stone or wood with real grout lines for a convincing finish.

Still have questions?

Call the owner — we're happy to talk it through.